Customer
Service Executive
We are on the
lookout for a young self-motivated individual who has the passion and
commitment to provide our customers with an exceptional service. The candidate
will be required to serve our customers in attending calls and inquiries to
ensure customers bookings and traces are actioned as per network standards and
to provide a competent, courteous, efficient and proactive point of contact for
customers both internal and external. You will also be responsible in helping
to achieve revenue targets through effectively promoting and selling DHL's
products, together with value added services.
Job
Profile:
Excellent communication skills in English in
Sinhalese
Passed the G.C.E. O/L
Excellent Computer Literacy
Selected candidates should be flexible to work
on rosters and on holidays when the situation demands
Experience in a similar capacity would be a
distinct advantage
Age between 18-28
The selected candidate can look forward to a
very attractive remuneration package above the market average couple with a
lucrative incentive scheme.
Send in your CV together with the names of two
non-related referees to reach us within 10 days of this advertisement.
Email: careerssriLanka@dhl.com
Closing Date : 09/ July / 2018